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Welcome to our ICC TONER website (our corporate information is outlined in our “Contact Us” page, hereinafter referred to as the “ICC TONER" or the "Site").
By using this Site, you agree to be bound by, and to comply with, these Terms and Conditions unless you offer different terms that are accepted in writing by ICC TONER. You also agree to comply with any guidelines or rules posted on the Site regarding any Product or Service. All such guidelines and rules posted are hereby incorporated by reference into these Terms and Conditions. If you are dissatisfied with the Site, its content or Terms or Conditions or other legal notices, you agree that your sole and exclusive remedy is to discontinue using this Site.
PLEASE NOTE: We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically. Your continued use of the Site following the posting of changes and/or modifications will constitute your acceptance of the revised Terms and Conditions and the reasonableness of these standards for notice of changes, whether or not you actually reviewed them. For your information, this page was last updated as of the date at the top of these terms and conditions.
ICC TONER does not intend the Site to be used by individuals under the age of 18 (a "Minor") without the supervision of a parent or guardian 18 years of age or older (a "Guardian"). ICC TONER relies upon Guardians to determine if any content or items available on the Site is inappropriate for the viewing, access or purchase by such Minors. If a User is a Minor, he/she may use the Site only under the supervision of a Guardian. If you are making a purchase on behalf of a business or third party through the Site you must have the authority to bind them to these Site Terms and Conditions.
By entering any information on this Site, you represent and warrant that you: (i) are at least 18 years of age or are using the site under the supervision of a Guardian; (ii) are using your actual identity; (iii) have provided only true, accurate, current and complete information; (iv) any billing address and phone number You provide will be the address and phone number Your credit card bank has on file for you; (v) will maintain and promptly update the information that you provide to keep it true, accurate, current and complete; and (vi) are not using the Site for any improper purpose. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site.
For orders that have already been shipped, You can confirm the date and method of shipment, an estimated date of arrival, and a tracking number, only if applicable. As long as Your order or merchandise from ICC TONER has not yet entered the shipping process, You can change the details via telephone. ICC TONER will not provide reimbursement for shipping and handling charges once the order has entered the shipping process. Members may cancel their Membership in any Continuity Program via email through our “Contact Us” page. Please note that Memberships must be canceled within 5 days prior to next Renewal Date due to shipping and management costs. Members are financially responsible for monthly Continuity Program fees until they cancel.
You agree that Your placement of any Order and/or membership in any programs offered by ICC TONER on the Site is sufficient to satisfy the Statute of Frauds, and no further writing is required. Terms of payment are within ICC TONER's sole discretion, and unless otherwise agreed in writing, payment must be received by ICC TONER prior to acceptance of an order and/or Membership. ICC TONER may accept payment via Visa, MasterCard, Discover and American Express (other credit or debit cards may be added or removed at ICC TONER's sole discretion). Check orders are only shipped after the check clears. Please allow five-business days after we receive your check for your shipment to take place. Please note we charge either $25 or the maximum allowable by law for all dishonored checks.
Orders are not binding until the order and/or Membership is accepted by ICC TONER and ICC TONER may cancel or limit an order any time after it has been placed in its sole discretion. ICC TONER expressly conditions its acceptance of Your order and/or Membership on Your agreement to these Terms and Conditions Site Terms.
If you need to return any product(s) purchased from ICC TONER then you must FIRST obtain a Return Merchandise Authorization (RMA) number. Along with your RMA, you will be issued a pre-paid postage label for sending back your products. Please be sure to use your free pre-paid mailing label. Not using the pre-paid return label will delay the processing of your refund or replacement considerably.
Returned cartridges must meet the following conditions:
* All returned cartridges must be at least seventy percent (70%) filled (which we feel is sufficient to enable a fair test of the quality of the product);
* All OEM cartridges must be returned unopened in their original packaging. Opened OEM cartridges may be returned for credit only; and
* All non-defective products (other than OEM products) must be returned in packaging in an as-new condition.
Please note that if you want the cartridge back you will have an opportunity to make payment arrangements for us to ship it back to you. Because some of our customers have requested new products without returning their defective merchandise, we are unable to ship or make refunds/credits until we receive the products being returned. If you need a replacement product right away, we suggest you ask for a refund and place a new order. Your new order will be processed immediately.
Please allow up to 7 business days to process your return from the time it reaches our Returns Department. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. Please note that we have no control over how long the credit card ICC TONER takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process. Unless specifically requested and authorized by us, refunds will be issued in the same manner as payment was received.